FAQ

1.Detail about item?

Each of our item is described individually and in honesty.
Photos may has color shading,And size is also for reference only.If you want accurate size,please contact with us.To avoid any dispute,we provide a 14 days return policy.More detail please see after service page.

2.Shipping
How long will it take to deliver my item?
Generally,We will ship buyer’s order in 3 business days(excluding Saturday & Sunday,Holiday)after buyer’s payment cleared.If your items is out of stock, Generally it will take us 1-2 weeks to finish buyer’s order.
We will inform buyer in 3 business days after buyers payment.The delivery time is Processsing times(3 business days) plus shipping time.
Where do you ship from?
All of our items shipped form Beijing,China.
Do you offer international shipping?
We ship our items to available countries of shipping.To most of countries.
More detail see Policy & shipping.
Do you combine postage?
Yes,We welcome buyer combined your purchase in 7 days.If you want more time,please inform us.
We charge flat shipping fees.

3.Payment
How long should I pay my order?
All items you won should be paid in 7 days.Or else we will close buyer’s order.
How did I pay my order?
We accept Paypal,Bankwire Transfer,Western Union.
Paypal is a convenient way and our favorable way.
More detail please contact with us.
4.Returns
Our returning address is on about us page.Please be sure to tell us first when returning a item.
We have a 14 days returning policy.We give buyer’s full refund including postage after received original items.Buyer will pay the returning postage.More detail please see After service page.


Uncombined

We ship our products worldwide. We will ship your snuff bottle and paintings separately in case broken.

Promotions

We’ve got some amazing discounts for you if you are a businessman.More detail see shipping & Discount. es and promotions.

Contact us

Room 7-1-403,xiyuechuntian,Beizangcun Town
Daxing,102609,Beijing,China
artsfeng_001#yahoo.com, 0086-13261816191